???  FAQs   ???


Here are the answers to some commonly asked questions:

IMPORTANT:  Returns and/or exchanges are only allowed in cases of

manufacturer defect or error.  If you have questions about this policy, please contact us.


1. Always click on the “HOME” button to go back to the beginning.

2. If you want to personalize your item, you will have a chance to enter your name and font choice during the payment process.  Please follow the prompts.


3. Orders will be bagged and distributed as usual, no shipping charges apply.


4. Contact Pati at Robben’s Nest Stitchery with any additional questions.

5. If you are having trouble with the shopping cart, please try using a browser

other than Google Chrome or deleting your browsing history or ordering in a "new incognito window".  Contact us if you need help!!


Email pati@robbensnest.com   -or-  call 585-662-5485